{"id":3,"date":"2024-07-29T13:54:11","date_gmt":"2024-07-29T13:54:11","guid":{"rendered":"https:\/\/ubexperience.com\/?page_id=3"},"modified":"2024-11-15T13:22:18","modified_gmt":"2024-11-15T13:22:18","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/ubexperience.com\/eng\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"
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Privacy and Cookie Policy<\/h2>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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1. Introduction<\/strong><\/p>\n

This Privacy Policy describes the methods of collection, use and protection of personal data processed by this site, which organizes tourist and business experiences. We are committed to ensuring that users' personal data are processed in accordance with current regulations, in particular with EU Regulation 2016\/679 (GDPR).<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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2. Types of Data Collected<\/strong><\/p>\n

We may collect different types of personal data:<\/p>\n

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  • Identification data:<\/strong> name, surname, date of birth, email address, telephone number.<\/li>\n
  • Payment details<\/strong>: <\/strong>payment information (credit cards or other methods).<\/li>\n
  • Booking data<\/strong>: <\/strong>details relating to the experiences you have booked, such as destinations, preferences and times.<\/li>\n
  • Company data<\/strong>: <\/strong>company name, role and contact details of the contact person (for corporate clients).<\/li>\n
  • Browsing data:<\/strong> information collected automatically by the website, including geolocation data, browsing behavior, etc.<\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    3. Purpose of the Processing<\/strong><\/p>\n

    Personal data are processed for the following purposes:<\/p>\n

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    • Provision of services:<\/strong> management of reservations and organization of tourist or corporate experiences.<\/li>\n
    • Contractual fulfillment:<\/strong> execution of contracts relating to the services offered.<\/li>\n
    • Billing:<\/strong> administrative, accounting and tax management of payments.<\/li>\n
    • Direct Marketing:<\/strong> sending promotional or informative communications on new services (with the interested party's consent).<\/li>\n
    • Improving services:<\/strong> data analysis to improve customer offerings and experience.<\/li>\n
    • Security<\/strong> fraud prevention and ensuring the security of our systems.<\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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      4. Legal Basis of Processing<\/strong><\/p>\n

      Data processing is based on:<\/p>\n

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      • Performance of a contract:<\/strong> when necessary for the provision of the requested services.<\/li>\n
      • Legal obligations:<\/strong> to comply with legal obligations, such as accounting or tax obligations.<\/li>\n
      • Consent:<\/strong> when you explicitly provide consent for certain activities, such as marketing.<\/li>\n
      • Legitimate interest:<\/strong> when processing is necessary to ensure the safety and improve our services.<\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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        5. Methods of Processing<\/strong><\/p>\n

        Personal data are processed with manual and electronic tools, ensuring adequate security measures to protect data from unauthorized access or accidental loss.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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        6. Communication of Data<\/strong><\/p>\n

        Personal data may be shared with:<\/p>\n

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        • External service providers:<\/strong> such as payment platforms, IT providers and business partners.<\/li>\n
        • Operational partners:<\/strong> such as tour guides, transport agencies or service providers necessary for the realization of the booked experiences.<\/li>\n
        • Competent authorities:<\/strong> in accordance with the law, to respond to official requests or legal obligations.<\/li>\n<\/ul>\n

          Unless otherwise specified, we do not transfer personal data to third parties. They are used to guarantee the service and for internal use.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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          7. Social Media and External Platforms<\/strong><\/p>\n

          Our company uses company profiles on social platforms such as LinkedIn<\/strong> and Instagram<\/strong> to promote our services and share relevant content. If you interact with us through these social networks, your personal data (for example, username and message content) will be processed in accordance with the privacy policies of these platforms. We encourage you to consult the privacy policies of LinkedIn<\/strong> and Instagram<\/strong> to learn how these providers process personal data. We have no direct control over the data collected and processed by these platforms.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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          8. Data Retention<\/strong><\/p>\n

          Personal data is retained for the time strictly necessary for the purposes for which it was collected. Retention periods may vary based on the nature of the data and legal obligations, such as:<\/p>\n

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          • Booking and service data:<\/strong> retained for the period necessary to complete the service and comply with legal obligations.<\/li>\n
          • Marketing data:<\/strong> retained until the user revokes consent.<\/li>\n
          • Browsing data:<\/strong> stored for a limited period for site improvement.<\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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            9. Changes to the Privacy Policy<\/strong><\/p>\n

            We reserve the right to make changes to this Privacy Policy at any time. Any changes will be posted on our website and, where appropriate, communicated to users.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

            Privacy e Cookie Policy 1. Introduzione Questa Privacy Policy descrive le modalit\u00e0 di raccolta, utilizzo e protezione dei dati personali trattati dal presente sito, che organizza esperienze turistiche e aziendali. Ci impegniamo a garantire che i dati personali degli utenti siano trattati in conformit\u00e0 con le normative vigenti, in particolare con il Regolamento UE 2016\/679 […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"yoast_head":"\nPrivacy Policy - UbExperience<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ubexperience.com\/eng\/privacy-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Privacy Policy - UbExperience\" \/>\n<meta property=\"og:description\" content=\"Privacy e Cookie Policy 1. Introduzione Questa Privacy Policy descrive le modalit\u00e0 di raccolta, utilizzo e protezione dei dati personali trattati dal presente sito, che organizza esperienze turistiche e aziendali. 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